FAQs

Our products are crafted with high-quality materials, blending elegance with functionality. Each piece is designed to add a timeless touch to your dining experience.

Yes, Our all products are safe for microwave use.

Currently, we do not offer customization. However, we’re always working on new ways to serve our customers, so stay tuned!

Yes, most of our products are safe for Dishwasher. However, we recommend checking each product’s description for any specific care instructions.

Orders are processed within 1-2 business days and typically delivered within 5-7 business days, depending on your location. You will receive a tracking number once your order is shipped.

Yes, we offer bulk purchase options for select products. Please reach out to our customer service team at Caffeinepremiumstoneware01@gmail.com for more details.

If your item arrives damaged, contact us immediately with a photo of the damage and your order number. We’ll arrange a replacement as soon as possible.

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We accept a variety of payment methods, including major credit and debit cards, UPI, net banking, and digital wallets such as Google Pay and Paytm. For secure transactions, our site uses encrypted payment gateways to ensure your information remains safe.

We currently don’t allow cancellations, but products can be returned after shipping. See our Return Policy for details.

Yes, we offer gift wrapping on select products. Simply choose the gift-wrapping option at checkout to add a special touch to your purchase.

Absolutely! Once your order is shipped, we’ll send you a tracking number so you can monitor its journey to your doorstep.

Currently, we operate online only. You can shop our full collection here on our website.

If you need to change your delivery address, please contact us as soon as possible. We’ll do our best to update it if the order hasn’t shipped yet.

If you received an incorrect item, please contact our customer support team with your order details. We’ll work quickly to resolve the issue.

Yes, we occasionally offer discounts! Subscribe to our newsletter or follow us on social media for updates.

Yes, we use eco-friendly materials and packaging to reduce our impact on the environment.