FAQs
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What makes Caffeine Premium Ceramic products unique?
Our products are crafted with high-quality materials, blending elegance with functionality. Each piece is designed to add a timeless touch to your dining experience.
Are Caffeine Premium Ceramic products microwave safe?
Yes, Our all products are safe for microwave use.
Do you offer customization options?
Currently, we do not offer customization. However, we’re always working on new ways to serve our customers, so stay tuned!
Are Caffeine Premium Ceramic products Dishwasher safe?
Yes, most of our products are safe for Dishwasher. However, we recommend checking each product’s description for any specific care instructions.
How long will it take to receive my order?
Orders are processed within 1-2 business days and typically delivered within 5-7 business days, depending on your location. You will receive a tracking number once your order is shipped.
Can I purchase Caffeine Premium Ceramic products in bulk?
Yes, we offer bulk purchase options for select products. Please reach out to our customer service team at Caffeinepremiumstoneware01@gmail.com for more details.
What if my item arrives damaged?
If your item arrives damaged, contact us immediately with a photo of the damage and your order number. We’ll arrange a replacement as soon as possible.
How can I stay updated on new arrivals and promotions?
Follow us on social media and subscribe to our newsletter to stay informed on new products, special promotions, and exclusive offers!
What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, UPI, net banking, and digital wallets such as Google Pay and Paytm. For secure transactions, our site uses encrypted payment gateways to ensure your information remains safe.
What is your cancellation policy?
We currently don’t allow cancellations, but products can be returned after shipping. See our Return Policy for details.
Do you offer gift wrapping or special packaging?
Yes, we offer gift wrapping on select products. Simply choose the gift-wrapping option at checkout to add a special touch to your purchase.
Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a tracking number so you can monitor its journey to your doorstep.
Do you have a physical store?
Currently, we operate online only. You can shop our full collection here on our website.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible. We’ll do our best to update it if the order hasn’t shipped yet.
What if I received the wrong item?
If you received an incorrect item, please contact our customer support team with your order details. We’ll work quickly to resolve the issue.
Do you offer discounts or promotions?
Yes, we occasionally offer discounts! Subscribe to our newsletter or follow us on social media for updates.
Are your products environmentally friendly?
Yes, we use eco-friendly materials and packaging to reduce our impact on the environment.